Do You Offer ExchangesUpdated a year ago

Absolutely! We stand behind our products and proudly offer a 30-day money-back guarantee. If you are not satisfied with your Cave Pets purchase, you can return it for a refund or exchange within 30 days of purchase. Our guarantee ensures that you can try our product risk-free. Call our Customer Support Team at 800-594-1485, to get the process started.  Exchange orders are a final sale and cannot be refunded. Please note:  We do not accept packages marked "Returned To Sender."  Our team may be able to assist you with a return label or carrier pickup if required.