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Account Management

Account Management

How Do I Create An Account

To create an account, click the person icon in the upper right corner of the screen. Select "Create Account," fill out the appropriate fields and then click "Create."

I Am Having Trouble Getting Into My Account

If you're trying to log in and you don't see a password reset email in your inbox, you may not have a Cave Pets account with us. Our Customer Support Team can help by emailing an Account Invite. You can reach us at 800-594-1485 or email us at custome

How Do I Reset My Password

To reset your password, click the person icon in the upper right corner of the screen and select "Forgot your password?" Enter your email address and "Submit." We will send a reset password email to you. Follow the instructions in the email and your