We accept Visa, Mastercard, Amex, Discover and PayPal.

<span id="isPasted" style="font-size:12pt;font-family:Aptos;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We accept Visa, Mastercard, Amex, Discover and PayPal.

What Payment Methods Do You Accept

All orders are placed via Shopify who is compliant with all 12 PCI (Payment Card Industry) standards.  Please click here for more information.  Shopify is certified Level 1 PCI DSS compliant.

<span style="font-size:12pt;font-family:Aptos;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">All orders are placed via Shopify who is compliant with all 12 PCI (Payment Card Industry) standards. &#xA0;Please<span style="font-size:12pt;font-family:Aptos;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<a href="https://www.shopify.com/security/pci-compliant" style="text-decoration:none;"><span style="font-size:12pt;font-family:Aptos;color:#467886;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">click here</a><span style="font-size:12pt;font-family:Aptos;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<span style="font-size:12pt;font-family:Aptos;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">for more information. &#xA0;Shopify is certified Level 1 PCI DSS compliant.

Is It Safe To Use Credit Cards On Your Website

By maintaining a secure network and regularly monitoring and testing the network.

<span style="font-size:12pt;font-family:Aptos;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">By maintaining a secure network and regularly monitoring and testing the network. &#xA0;

How Do You Protect My Personal Information

Shop Pay is a payment method much like PayPal.  It is an accelerated payment method to enhance the payment experience from Shopify.

<span id="isPasted" style="font-size:12pt;font-family:Aptos;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Shop Pay is a payment method much like PayPal. &#xA0;It is an accelerated payment method to enhance the payment experience from Shopify. &#xA0;

What Is Shop Pay

Cave Pets

Payments

How Do I Track My Order

When Will I Receive My Order

What If My Package Is Damaged Or Missing

Track Orders

How Do I Cancel My Order

Cancel Orders

How Do I Create An Account

I Am Having Trouble Getting Into My Account

How Do I Reset My Password

Account Management

What Is Your Return Policy

Do You Offer Exchanges

Return And Refunds

How Do I Join

How Does It Work

How Do I Earn Points

What Are My Points Worth

How Do I Redeem My Points

Loyalty Rewards Program

How Does The Referral Program Work

Referral Program

How Much Do I Save If I Subscribe

Subscribe And Save

How Do I Apply For A Discount Code

Why Isn't My Discount Code Working

Can I Use A Discount Code On A Subscribe And Save Order

Discounts and Promotions

What Does "Regenerative" Mean

What Does “ROC™” Mean

Why Choose “ROC™”

How Is Cave Pets Minimizing It's Carbon Footprint

Is Cave Pet's Packaging Recyclable

Regenerative

Can I Give My Cats These Products

How Does Cave Pets Develop Feeding Recommendations

What Does Multi-Glandular or Glandular Mean

Do You Use Humane Ingredients

Can I Rotate Different Cave Pets Products

Why Are There Probiotics In Almost All Of The Products

What Are Chelated Minerals

What Purpose Do Organic Acacia Gum And Organic Carnauba Wax Provide In The Chomps

Where Are Your Products Made

Where Are The Ingredients Sourced From

Why Does Cave Pets Incorporate Mushrooms Into Its Products

Where Are The Mushrooms Grown

Do You Use The "Fruit" Of The Mushroom Or The Mycelium

Are Cave Pets Products Human Grade

Are Your Products GMO Free

Are Your Products Gluten-Free

Are Your Products Suitable For Both Puppies And Senior Dogs

What Does Guaranteed Analysis (GA) On The Back Of The Product Packaging Mean

What Testing Do Cave Pets Products Undergo

Does Cave Pets Test On Animals

Where Does Your Hemp Come From

Hemp VS CBD

Do You Offer Free Samples

Chomps And Treats

Blend Powders

Mushroom Powders

Products

What Is Microbiome

Microbiome Support

What Is The Petbiome Test Kit For

What Information Will The Petbiome Test Kit Provide

How Long Does It Take To Receive My Results

I Am Trying To Login To View The Status Of My Sample And I Do Not Have An Accountt Says

I Am Not Receiving The Confirm Your Account Or Password Reset Email So That I Can Login To My Account

Petbiome Test Kit - Microbiome Support

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